Residential Halls

If you are in a residence hall ("dorm") that has been wired, the Residential Networking Project will help you connect. As you move in, you should get information giving you specific instructions for connection. The NCS Help Desk, 973-353-5083, can help you with problems.

NOTE: In order to use the network, you must register your system using an online registration system, available through the Residential Networking Project web page. If you don't register your system, you may get no network service at all, or you may get inconsistent service (i.e. you can get to some locations, but some services at Rutgers won't work).

In order to use the residential network, your computer must have an Ethernet card. If you don't have one, you can try the Rutgers FindTech Connections solution for acquiring a computer. If this isn't convenient, Ethernet cards are carried by most large computer stores. Before you buy a card, please make sure you check the documentation for your type of computer on the Residential Networking Project web page. Certain brands of card do not work well at Rutgers. (Of course, the Rutgers Computer Store sells only brands that work at Rutgers.)

Wired Offices

If you are in a Rutgers building that is on the network, there should be someone in your department that knows the procedures for getting connected. Please talk to your departmental representative.

There is a web page describing the procedures, Connecting to the Rutgers Network. However this document is intended for department staff, not individual users.

Most computers now come with appropriate software. There are instructions for setting up networking on current versions of Windows, Linux, and the Macintosh on the NBCS Documentation web page.

The Newark Help Desk can provide assistance in setting up computers on the network.

Use of Rutgers Modems

In order to use a Rutgers modem connection, you need to have an NCS computer account. Any Rutgers student, faculty member, or full-time staff member is eligible for a computer account. For details on getting a computer account, please see the documentation on creating a computer account. There is no charge for using the Rutgers modems. However you will have to pay the costs of the phone call (if any).

In order to use dialup networking, you need a modem. We recommend using a modem that supports at least 28.8 Kbps. If you are buying a new one, you should get a modem that supports 56 Kbps, using the "V.90" protocol.

Newer 56 K modems should all support V.90. However if you have an older modem, you may need to upgrade it. Most modem vendors have web pages from which you can download code to support V.90.

Some of our modems also support older standards, X2 and Kflex. However some modems do one, and some do the other. There is no guarantee that these older standards will continue to work.

For information on setting up dialup networking for Windows and the Macintosh, see the documentation for your system type:

• Windows
• Linux
• Macintosh

For phone numbers, see Rutgers University modem phone numbers.