Coordinated Instructional Facility (CIF) Technicians assist the NCS full time staff in numerous ways, including diagnosing system malfunctions, monitoring and repairing systems. They also perform regular printer maintenance and may be working in a variety of NCS labs on campus.

Responsibilities

• Provide technical support for Windows and Macintosh workstations in campus computing labs

• Configure, trouble-shoot, and resolve problems with hardware, system and application software, and new technologies

• Assist in the implementation of enhancements and additions

• Diagnose system malfunctions: floppy/hard drives, keyboards, mice, and monitors

• Perform regular printer maintenance

• Document all repairs to CIF equipment

• Assist in maintenance of physical inventory of equipment

• Keep accurate records regarding work completed and parts used

• Submit completed payroll time sheet in a specified time period

• Have the ability to lift and carry items up to OSHA standards (70 lbs) as required

• Perform other duties as assigned